Privacy Notice
Introduction
In compliance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, and other applicable regulations, CELVARIS ("the Data Controller") makes this Privacy Notice available to you, describing what personal data we collect, for what purpose we process it, and how we protect it.
1. Identity and Address of the Data Controller
CELVARIS, with registered address at [Registered address] and website celvaris.mx, is responsible for the processing of your personal data. For any matter related to your data, contact us at info@celvaris.mx.
2. Personal Data We Collect
We collect the data you provide directly when creating an account, placing an order, or contacting us, including:
- Identification and contact data: name, email address, and phone number.
- Delivery data: shipping address.
- Order data: products, quantities, and purchase history.
- Billing and payment data: card data is processed by our payment providers and is not stored on our servers.
- Technical browsing data collected automatically: IP address, device type, and cookies.
3. Purposes of Processing
Primary purposes (necessary for the relationship): processing and shipping your orders; managing your account; communicating with you about your order status; providing support and assistance; issuing tax receipts; preventing fraud; and complying with legal and regulatory obligations. Secondary purposes (optional): sending you commercial communications, promotions, and news. You may opt out of these purposes at any time by writing to info@celvaris.mx, without affecting the provision of the service.
4. Use and Non-Disclosure of Your Information
We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with providers that support our operations (payment processors, shipping companies, and technology platforms) solely to fulfill the purposes described, as well as with authorities when required by law.
5. Cookies and Tracking Technologies
The Site uses cookies and similar technologies for its operation, for analytics, and to improve your experience. You can manage or disable cookies from your browser settings; keep in mind that some features of the Site may be affected.
6. Information Security
We implement reasonable administrative, technical, and physical security measures to protect your personal data against loss, misuse, alteration, or unauthorized access. No system is completely infallible, so we cannot guarantee absolute security.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described and applicable legal, tax, and contractual obligations, after which it will be deleted in accordance with the regulations.
8. ARCO Rights and Withdrawal of Consent
You have the right to Access, Rectify, Cancel, or Object to the processing of your personal data (ARCO rights), as well as to withdraw any consent you have given us. To exercise these rights, send a request to info@celvaris.mx including your name, a means of contact to respond to you, and a clear description of the data and the right you wish to exercise. We will address your request within the timeframes established by law.
9. Data Transfers
Your data may be transferred to the providers indicated to fulfill the primary purposes without requiring your consent, in accordance with the LFPDPPP. Any other transfer requiring your consent will be communicated to you in a timely manner.
10. Minors
Our products and services are intended exclusively for persons over 18 years of age. We do not knowingly collect personal data from minors.
11. Changes to This Privacy Notice
We may update this Privacy Notice at any time. The current version will be available at celvaris.mx, indicating its last update date.
12. Contact
For any questions about this Privacy Notice or about the processing of your personal data, please write to us at info@celvaris.mx.